After 50 Years in Business, How Do We Measure Growth?

June 18, 2019 Kit Heath

Our 50 Year Anniversary

This month, our team at Southwest Solutions Group is taking some extra time to reflect on our business, its impact, and how we can continue to improve into the future. Now that we’ve been in business for 50 years, we must be doing something right; and we have our customers and dedicated employees to thank for our success.

This was taken in 1987…your humble blogger (me) wasn’t even born yet.

Since we serve so many different industries, keeping up with changing business trends is a challenging but necessary priority. When we started as a small company in 1969 in Dallas, TX, businesses were still using file cabinets to store all of their paper records. We still have file cabinets, of course…but now we can supply our customers with the most innovative products and technology that allows them to take full advantage of their available resources. Our goals, however, are still the same: To make all aspects of your business more efficient while providing quality, personalized service.

A Timeline of Success

Since we’ve been in business for so long, we’ve gone through a lot of changes. If you’re curious about our development, here’s a handy visual representation of how we’ve evolved over the years:

Southwest Solutions Group timeline

RISE Up!

ssg dallas office
Southwest Solutions Group’s office in Dallas, Texas!

So how do we measure our growth and improvement as our business progresses? We aim to base our practices on the acronym R.I.S.E:

Respect: Quality customer service starts with employees who feel appreciated, knowledgable, and empowered. We recognize the talents and skills of each individual on our team and encourage everyone to continuously learn and hone these skills so we can always be on top of our game – and enjoy doing it!

Innovation: Though we have multiple offices across the nation, we know the importance of consistent goals and collaboration to ensure we are always at the forefront of innovative and creative solutions for every business. We recognize that it’s impossible to know everything because there’s always more learning to do.

Service: Any company’s dedication to conducting its business with fairness, trustworthiness, and honesty translates to how it treats its customers. We facilitate constant communication between our employees and customers, always aiming for 100% satisfaction throughout the development, fulfillment, and implementation process as well as any challenges that come up along the way.

Excellence: We believe in making every individual’s experience with Southwest Solutions Group a positive one no matter what. Whether you’re a new or existing customer, distributor, or prospective client, we strive to surpass established quality standards because you deserve nothing but the best.

If You’re Reading This…

Then we want to say THANK YOU for being part of what makes Southwest Solutions Group great! We can’t wait to see what the future will bring.

We also love feedback! Let us know how we’re doing and stay up to date on new products, tips, and events from Southwest Solutions Group on Facebook, LinkedIn, Twitter, and Youtube.

Here’s to 50 more years!

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